Terms & Conditions

Welcome to The Soap Runner. By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. These terms apply to all visitors, users, and customers who browse or make purchases through this website. Please read these terms carefully before using our website or placing an order. If you do not agree with any part of these terms, you should discontinue use of the website.

Use of the Website

By using this website, you confirm that:

You are at least 18 years of age or have permission from a legal guardian.
You will use the website only for lawful purposes.
You will not misuse, attempt to disrupt, or interfere with the functionality of the website.
All information provided during checkout or account registration is accurate and up to date.

The Soap Runner reserves the right to refuse service or cancel orders if misuse of the website is suspected.

Products and Availability

All products listed on this website are subject to availability. Because many of our items are handcrafted in small batches, quantities may be limited and occasionally sell out. We make every effort to display product images, descriptions, and details as accurately as possible. However, slight variations in color, shape, or appearance may occur due to the handmade nature of our products. Product availability and pricing may change at any time without prior notice.

Orders and Payment

When you place an order on The Soap Runner website, you agree that:

All payment details provided are accurate and authorized.
Payment must be successfully processed before your order is confirmed.
We reserve the right to cancel or refuse any order if payment issues arise or fraudulent activity is suspected.

Accepted payment methods are displayed during checkout and may include major credit or debit cards and secure online payment services.

Shipping and Delivery

Orders are processed within a reasonable timeframe after payment confirmation. Delivery times may vary depending on your location and the shipping method selected at checkout.

Please note:

Shipping delays caused by postal services or external carriers are outside our control.
Customers are responsible for providing accurate shipping information when placing an order.
Additional customs or import fees may apply for international orders depending on the destination country.

Returns and Refunds

If you experience an issue with your order, please contact us as soon as possible so we can review the situation.

Due to the nature of personal care products, certain items may not be eligible for return once opened or used. Refund or replacement requests may be considered in the following cases:

Damaged items during shipping
Incorrect products received
Missing items in an order

To request assistance, customers should contact us with order details and relevant information.

Product Use and Safety

All products from The Soap Runner are intended for external use only. Customers should review product ingredients before use to ensure they do not have allergies or sensitivities to any components. We recommend performing a small patch test before using a new product. If irritation occurs, discontinue use immediately. The Soap Runner is not responsible for reactions caused by individual skin sensitivities or improper use of products.

Intellectual Property

All content on this website, including text, images, product descriptions, branding, and design elements, is the property of The Soap Runner and may not be copied, reproduced, or distributed without permission. Unauthorized use of website content may result in legal action.

Privacy

Your privacy is important to us. Personal information collected through this website is used solely for order processing, customer communication, and improving your shopping experience. For more details on how your information is handled, please refer to our Privacy Policy.

Limitation of Liability

The Soap Runner shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its products. Customers assume responsibility for the proper use of products purchased through this website.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on this page and will take effect immediately upon publication. Customers are encouraged to review this page periodically to stay informed about any changes.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the Contact page or by email.